TERMS OF SERVICE

Last Updated: July 11, 2026

IMPORTANT: These Terms of Service (“Terms”) form a legally binding agreement between you (“you,” “User”) and Wise International LLC, a Wyoming limited liability company (“Company,” “we,” “us”), operating the brand SHA-256 Labs at https://sha-256.co (the “Site”) and related software, dashboards, APIs, and GEO tools (collectively, the “Services”).

By creating an account, accessing the Site, clicking “I Agree,” or using the Services, you accept these Terms. If you do not agree, do not use the Services.

1. Eligibility; Authority; Business Use

1.1 You must be at least 18 years old and have legal capacity to contract.
1.2 If you use the Services on behalf of a company, you represent you have authority to bind that entity; “you” includes that entity.
1.3 The Services are intended for business and professional use, not for consumers seeking personal, family, or household purposes where consumer-protection statutes would apply differently. If mandatory consumer law applies, it controls only to the extent required.

2. Accounts; Security; Authentication

2.1 Accounts are provisioned via our identity provider (Clerk). You must provide accurate information and keep it updated.
2.2 You are solely responsible for all activity under your account, including API keys, session tokens, and OAuth connections.
2.3 Notify us promptly at support@sha-256.co of unauthorized access.
2.4 Prohibited: sharing paid accounts; credential stuffing; selling access; creating multiple accounts to evade limits or bans.

3. Subscriptions; Billing; Taxes

3.1 Plans. We may offer Free, Starter, Plus, Pro, Ultra, and other plans. Features, quotas, and prices are described on the Site and may change prospectively.
3.2 Billing entity. Charges appear as Wise International LLC via Stripe. You authorize recurring charges until canceled.
3.3 Trials. Any free trial (if offered) converts to a paid plan unless canceled before trial end via the Customer Portal.
3.4 Upgrades take effect immediately (proration may apply as implemented by Stripe). Downgrades/cancellations take effect at the end of the then-current paid period unless stated otherwise.
3.5 Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes except taxes on our net income.
3.6 No refunds. Except where mandatory law requires otherwise, all fees are non-refundable, including for unused time, dissatisfaction with third-party LLM rankings, or early cancellation. See our Refund Policy.

4. License; Intellectual Property

4.1 Our IP. The Site, Services, software, models, prompts, UI, documentation, and methodologies are owned by Wise International LLC and its licensors. No rights are granted except as expressly stated.
4.2 License to you. Subject to these Terms and timely payment, we grant a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access the Services for your internal business purposes.
4.3 Your content. You retain ownership of URLs, brands, text, and materials you submit (“User Content”). You grant Company a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display User Content solely to provide and improve the Services (including abuse detection and quality assurance).
4.4 Feedback. You assign to Company all rights in suggestions or feedback you provide.

5. Acceptable Use Policy (AUP)

You will not, and will not allow others to:

(a) violate law, regulation, or third-party rights (including IP, privacy, publicity);
(b) reverse engineer, decompile, or attempt to extract source code or model weights except where mandatory law permits;
(c) scrape, crawl, or harvest the Site/Services systematically without our prior written consent;
(d) resell, white-label, or provide the Services as a competing SaaS or agency product using our outputs as the core offering without a written enterprise license;
(e) bypass rate limits, paywalls, quotas, or security controls;
(f) upload malware, or probe systems without authorization;
(g) submit unlawful, defamatory, or infringing content;
(h) use the Services to build datasets for training competing models in a way that violates these Terms;
(i) engage in fraudulent payments, friendly fraud, or abusive chargebacks;
(j) use the Services if you are on an OFAC sanctions list or in an embargoed jurisdiction where provision would be illegal.

We may investigate violations and cooperate with law enforcement.

6. AI / GEO Results; No Ranking Guarantee

6.1 Outputs are diagnostic and informational. Large language models and generative engines change without notice.
6.2 We do not warrant that your brand will achieve, maintain, or improve any citation, ranking, Share of Voice, or visibility in ChatGPT, Perplexity, Gemini, Google AI Overviews, or any third-party system.
6.3 Outputs may contain errors or hallucinations. You must independently verify before relying on them for business decisions.
6.4 The Services are not legal, financial, medical, or professional advice, and are not a substitute for human consultancy engagements unless separately contracted in writing.

7. Third-Party Services

The Services depend on third parties (including Clerk, Stripe, Cloudflare, Google Cloud, Framer, and LLM providers). We are not responsible for their acts, omissions, outages, policy changes, or data practices, except as required by law. Your use of third-party services may be subject to their terms.

8. Suspension; Termination

8.1 You may stop using the Services and cancel via the Customer Portal.
8.2 We may suspend or terminate access immediately if you breach these Terms, create risk/harm, fail to pay, or if required by law.
8.3 For convenience, we may discontinue the Services or your account with reasonable notice where practicable.
8.4 On termination for your breach, fees are non-refundable. Sections that by nature should survive (IP, fees owed, AUP, disclaimers, liability limits, indemnity, arbitration) survive termination.

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

10. Limitation of Liability

10.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY.
10.2 CAP. COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) AMOUNTS YOU PAID TO COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100) IF YOU HAVE PAID NOTHING.
10.3 These limitations are a fundamental part of the bargain and apply regardless of theory (contract, tort, strict liability). Some jurisdictions do not allow certain exclusions; in that case, our liability is limited to the maximum permitted by law.

11. Indemnification

You will defend, indemnify, and hold harmless Company and its officers, members, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use or misuse of the Services; (c) your breach of these Terms or AUP; (d) your violation of law or third-party rights; or (e) fraudulent payment disputes initiated in bad faith.

12. Dispute Resolution; Binding Arbitration; Class Waiver

12.1 Informal resolution. Before filing a claim, email support@sha-256.co with a brief description and seek resolution for 30 days.
12.2 Arbitration. Except for Excluded Claims below, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by AAA under its Commercial Arbitration Rules (or Consumer Rules if applicable). The seat is Cheyenne, Wyoming, unless the parties agree otherwise or the arbitrator orders a remote hearing. Judgment on the award may be entered in any court of competent jurisdiction.
12.3 Class action waiver. YOU AND COMPANY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY—NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
12.4 Jury waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND COMPANY WAIVE ANY RIGHT TO A JURY TRIAL.
12.5 Excluded Claims: (i) individual actions in small claims court; (ii) claims for injunctive or equitable relief to stop unauthorized use or IP infringement; (iii) disputes that may not be arbitrated as a matter of law.
12.6 Governing law. Wyoming law governs, excluding conflict-of-law rules.
12.7 If the class waiver is found unenforceable as to a particular claim, that claim must proceed in court, not arbitration.

13. Export; Sanctions

You represent you are not prohibited from receiving the Services under U.S. export control or sanctions laws.

14. Changes

We may update these Terms by posting a revised version with a new “Last Updated” date. Material changes will be effective upon posting or as otherwise stated. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services and cancel.

15. Miscellaneous

15.1 Entire agreement. These Terms, the Privacy Policy, and Refund Policy are the entire agreement and supersede prior understandings regarding the Services.
15.2 Severability. If any provision is unenforceable, the remainder stays in effect.
15.3 Waiver. Failure to enforce is not a waiver.
15.4 Assignment. You may not assign without our consent; we may assign to an affiliate or successor.
15.5 Force majeure. We are not liable for delays beyond reasonable control.
15.6 Notices. We may notify you via the Site, dashboard, or email on file.
15.7 Contact. Wise International LLC — Email: support@sha-256.co — Brand: SHA-256 Labs.